You can either pay the sum through the website after logging in to your account or through Tutormerit App (available on Playstore). The payments are to be made at the start of every month.
Tutormerit.com gives you flexibility to change your tutor during the service period. The process is very simple and easy. Just raise a request through the website, app or a call to the helpline and a new tutor will be provided within the next 72 hours, subject to availability.
You can do all personal profile changes in profile area after logging into your account. If you have not hired any tutor just make the changes in your profile and you are ready to go but if you already have hired a tutor please change your address and inform us by writing on the customs support mail ID from your registered email ID. If the new address lies in an area where you current tutor doesn't service, Tutormerit.com will help you to choose a new tutor with no additional charges. Your billing cycle will remain unaltered.
There are 2 plans for tutor selection: Basic and Advance. In the Basic plan you choose the tutor from the ones available by simply browsing the tutors as per your location and choose one you prefer for a demo class paying just 100/- per demo class. In the Advance plan we use a patented and proprietary software developed by Prof. Lin Ruie using Dermatoglyphics to assess your child’s innate interest and potential. We use matching algorithms based on AI and ML to establish the best tutor match for your child. This would need an appointment at our office with our expert. You pay 500/- upfront and book this session for an appointment convenient to you and your child for further action.
We follow a monthly billing cycle with payment to be made at the start of every month. Eg. if the service start date is 22nd June, then the payment for June is due on 22nd June (pro-rated for June month). The next billing cycle resumes on 1st July (after adjustment for the previous month) on which full payment will be due on July 1st.
On completing the registration for demo, your tutor will visit you within 72 hours. The payment needs to be done through the website/app before the demo start date. We charge Rs. 100/- for each demo class.
Your service will be activated within 72 hours after the request is placed. You will get a call from Tutormerit team to schedule your classes at your preferred time. We work on 6 working days a week policy with Sundays off for all the tutor. In case of any emergency, the tutor are allowed 2 days of planned leaves in a month. In case of any uninformed leaves, the customers aren't supposed to pay for that day. This balance is adjusted in the next month's billing.
Your service will be activated within 72 hours after the request is placed. You will get a call from Tutormerit team to schedule an on-boarding at your preferred time. The onboarding process involves us to understand your food preferences, your dietary choices and other details.
Tutormerit will have to bill you in case you are on a leave as otherwise the tutor will go unpaid for the days on which you will be leave. The tutor aren't assigned any other job in the same time-slot so that you can resume the services once you are back just the way you did before.
We work on 6 working days a week policy with Sundays off for all the tutor. In case f any emergency, the tutor are allowed 2 days of planned leaves in a month. In case of any uninformed leaves, the customers aren't supposed to pay for that day. This balance is adjusted in the next month's billing.